Jan 11, 2023 | Global iTS Blog
Banks are contending with a lengthy list of up-and-coming competitors. Fintechs, neobanks, and born-in-the-cloud banks are taking an increased market share thanks in large part to their ability to provide the personalized banking experience that customers now expect....
Dec 5, 2022 | Global iTS Blog
Any professional working in the banking industry would tell you that customers are their most important asset. In these unprecedented times, banks have a responsibility to prioritize customer needs and support essential workers, alleviate anxiety, and respond to...
Nov 8, 2022 | Global iTS Blog
AI is transforming industries by helping organizations in modernizing business processes and accelerating development. The pragmatic approach to solving real-world problems with AI, built on a foundation of responsible AI principles, empowers businesses to start...
Oct 11, 2022 | Global iTS Blog
The increase in digital technology has caused customers to seek experiences available at any time, at any place and in every way. We deep dive into how customer expectations have changed, and what banking sector can do to retain, delight, and gain new customers. How...
Sep 27, 2022 | Global iTS Blog
Digital modernization is quickly becoming critical for business success in financial services. Especially in areas like customer experience and business process efficiencies. But the key to any modernization is innovation. As a result, many financial institutions now...
Aug 2, 2022 | Global iTS Blog
The digital future has been the subject of a lot of discussion across all industries in the past several years, yet, most of the talk has not fully captured the true scope of the art of the possible, especially in financial services. Current Limitations Digital...
